NBI Clearance Online

Whether you are applying for a job, visa, or ID issued by the government, there is a possibility that you will need NBI withdrawal. This essential document often needs to prove that you do not have a criminal record in the Philippines. It is issued by the National Investigation Bureau of Investigation (NBI) and is an important part of the background investigation for employment, travel, licensing or business transactions.

In this updated 2025 guides, you will learn how to apply for NBI clearance online, the requirements you need, how to solve general issues. We will also cover how to renew your NBI withdrawal and what to expect during the process.

NBI Online Appointment 2025

It is the days not to wait in long queues. NBI now requires online appointments for all clearance applications. This makes the digital system process fast, more efficient and easy to manage from home. If you already have an NBI clearance and just need to renew it, look at our guide on NBI clearance renewal online. But if it is applying for your first NBI clearance, then follow the entire step-by-step process given below to set your appointment online through the official NBI portal.

You can register, book your schedule, and pay online, then visit the NBI office only once for biometrics and photo capture.

Step 1: NBI Online Registration

The NBI Online system streamlines the process of obtaining a Clearance, making it more convenient and efficient. This digital approach improves accessibility and facilitates a smoother clearance acquisition process for various personal and professional purposes.

• Open your browser and go to official website (clearance.nbi.gov.ph registration)
• This is where you will start your NBI online registration.

Step 2: Sign Up for an NBI Account

Creating an account is an important step in the online clearance application process. By signing up, applicants gain access to the NBI portal where they can complete necessary forms, manage application details, and track appointment schedules. So, here is the procedure.

If you’re a first-time applicant, click on “Sign Up” at clearance nbi.gov.com.ph to create your NBI account.

Fill in your personal details:

• Gender: Choose male or female.
• Civil Status: Select your status (e.g., single, or married).
• Birthdate: Enter your birth year, month, and day.
• Full Name: Include any suffix like Jr. or III if you have one.
• Mother’s Maiden Name: Provide your mother’s last name before marriage.
• Mobile Number: Enter your phone number (09XXXXXXXXX).
• Email Address: Provide a valid email address.
• Password: Set a password and confirm it.

Agree to the terms of service, then click “Sign Up.”

Step 3: Verify Your Account with OTP

Verifying your account with a One-Time Password (OTP) is a compulsory security step. After signing up, an OTP is sent to your registered email or mobile number to confirm your identity and activate your account. This adds a layer of protection to your personal information and ensures that only you can access and manage your portal.

• After signing up, you’ll receive a One-Time Password (OTP) on your phone.
• Enter this OTP on the website to verify your account.
• Remember, the OTP is only valid for 5 minutes. If it expires, request a new one.

Step 4: Complete the Application Form

Filling out the application form accurately. This involves providing personal information, such as your name, address, and purpose for applying. Ensuring all details are correct and up-to-date will help prevent processing delays and errors

Log in to your NBI account.

Fill out the application form with the following information:

• Gender: Choose your gender.
• Civil Status: Select your status.
• Birthdate: Enter your birthdate.
• Full Name: Include any suffix.
• Mother’s Maiden Name: Provide your mother’s maiden name.
• Contact Details: Enter your mobile number and email address.

Accept the terms of service to complete your NBI registration.

Step 5: Choose Your Valid ID

Applicants must choose and present a government-issued ID that meets NBI’s requirements. This ID will be used to verify your identity during your appointment, ensuring the integrity and security of the clearance process.

• You’ll need to provide two valid government-issued IDs for verification.

Accepted IDs include:

• UMID
• Passport
• Driver’s License
• PSA Birth Certificate
• Other government IDs

Step 6: NBI Appointment Schedule

After completing the online application, you can select a convenient date and NBI office location for your biometric capture and document verification. Scheduling your appointment ensures you are accommodated at your preferred time, reducing wait times and expediting your overall clearance processing experience.

• Choose the NBI branch where you want to submit your application.
• Pick a convenient date and time for your NBI appointment.
• Make sure you’re available at the chosen time.

Step 7: Pay the NBI Fee Online

Paying the fee online is a convenient step that facilitates the application process. Utilizing various online payment channels, applicants can swiftly settle their fees without the need for physical transactions.

Pay the NBI clearance fee using any of the following methods:

• Bayad Center outlets or mobile app
• ECPay locations
• 7-Eleven stores
• Visa or MasterCard
• GCash Payment

What is NBI Clearance and Why You Need It?

If you are in the Philippines and planning to work, travel, or handle official matters, you will probably be asked to withdraw NBI. This document serves as evidence of the fact that you do not have any criminal cases pending and are evident for formal transactions.

Evidence of good record: verification that you are not involved in any criminal activity or ongoing case.

For employment, more employers need it as part of a pre-employment background check.

Foreign Travel: One needs to apply for a visa or work abroad.

Government transactions: required to obtain license, ID and official permit.

Professional objectives: When registering a business or applying for government contracts is required.

Step 8: Save Your Reference Number

The system generates a unique reference number that serves as your transaction identifier. Keeping this reference number handy is important, as you will need it to confirm your payment, track your application status

• After payment, you’ll receive a reference number.
• Keep this number for tracking your application and for future use.

Step 9: Attend Your Appointment

On the appointment day, bring your chosen valid ID and any other required documents to the NBI office. During your visit, your biometrics will be captured, including fingerprints and a photograph, ensuring that the process adheres to security and identification protocols.

• On your NBI appointment day, arrive on time at your chosen NBI branch.
• Bring your valid ID, reference number, and any other required documents.

If you encounter any issues, ensure that you are using the correct details during the NBI log in.

NBI Requirements For 2025

For First-Time Job Seekers:

• You only need to present a Barangay Certificate. This certificate is used to prove your residency and must confirm that you are a resident of your barangay.

For Multipurpose NBI Clearance Requirements:

• You will need two passport-sized pictures.
• Additionally, you must provide two valid government-issued IDs. Acceptable IDs include a passport, PRC card, UMID, PSA-issued birth certificate, Voter’s ID, PhilHealth ID, TIN ID, Driver’s License, postal ID, etc.

For new users, the NBI.gov.ph online register is the starting point to access their online system.

Important Reminders:

If need clearance so here are some tips that you must remember them.

• Confirm Accuracy:

Must check all the details carefully like your name, and date of birth to prevent any delay.

• Maintain Records:

Keep all the records so it will help you to renew your clearance easily on time.

• Plan Ahead:

I want to suggest you avoid renewing your clearance at the last time. You must have to start the process before 2,3 days.

Government-issued I.D’s

To present any TWO (2) Valid Government-issued I.D’s such as:

• UMID (Unified Multi-Purpose ID)
• Passport
• Driver’s License
• Birth Certificate authenticated by PSA (Original Copy)
• Other valid government-issued IDs

NBI Clearance for Different Purposes

NBI Clearance can be applied for various purposes, each requiring you to specify the purpose when applying. Here are some common purposes for obtaining an NBI Clearance:

1. Local Employment: Required by employers in the Philippines as part of the hiring process to ensure you have no criminal record.
2. Travel Abroad: Needed for visa applications or as part of the documentation for traveling or migrating to another country.
3. Immigration Requirements: May be requested by immigration authorities for residency applications or other immigration-related processes.
4. Business Requirements: For registering a business or complying with business-related legal requirements.
5. Government Transactions: Required in some government-related processes such as applying for certain licenses or permits.
6. Personal Identification: Used as an additional form of identification in certain official transactions and verification purposes.

When applying, ensure you specify the correct purpose as it may affect the particulars of the clearance document issued.

Benefits of Applying for NBI

• Online Appointment and Payment: Register on the app, select an appointment location, choose a payment method (via outlets, apps, or cards), and complete your transaction.
• Quick Renewal: Renew your Clearance online easily by filling in details and paying online, with options to pick up or have it delivered.
• Door-to-Door Delivery: NBI Clearance can be delivered to your home, making the renewal process completely virtual.
• Easy Online Verification: Quickly verify the validity and authenticity of your Clearance online.

Common Issues and How to Fix?

Not Receiving OTP or Email Confirmation

• Problem: You registered for NBI but don’t never geta verification code and email.
• Solution: You have to check your spam or junk folder. If you don’t get anything ,you can use a different email and phone number. And make sure you are entering the exact email and number.

Payment Not Reflecting After Successful Transaction

• Problem: You’ve paid the fee, but it doesn’t update in your account.
• Solution: Wait for a few hours. If your payment is pending, you can contact the payment provider and get the payment receipt or screenshot. You can check the payment status in your account.

Appointment Slots Not Available

• Problem: No available dates or branches nearby.
• Solution: Check regularly, especially in the mornings. Be flexible with location if urgent. Some branches release slots weekly.

Unable to Download Clearance Certificate

• Problem: You’ve completed the process but cannot access your document.
• Solution: Make sure you log in to your own account. Try to use the stable connection or you can change it.

Which services are available at NBI website?

The NBI website makes it easy to get an clearance. You can use the online NBI registration system to set up an appointment and pay fees online, so you don’t have to go in person. The website tells you what you need and how to apply for a NBI clearance? whether you’re applying for the first time or renewing. You can also find updates on how long the clearance takes and any service changes. If you have problems or questions, the website has customer support to help you.

Why Do People Need Clearance From NBI?

Most people need Clearance for different legal purposes and some personal reasons like employment purposes, Travel Abroad, Business registration in the Philippines, and most importantly Identity verification. This document shows that the individual has no criminal record. We also share some of the reasons given below.

1. Employment Purposes

This document is the most important requirement when you apply for a job in the Philippines. Because it shows your record, the company where you are going to apply no need to verify from the police.

2. Identification and Verification

If some institution needs you to verify your identity, then you may share your clearance with them because this is an official document that verifies your identity. Along with they can also check your personal history with the help of it.

3. Professional License

Many professionals like Doctors, engineers, and teachers need this document while applying for their license at the Professional Regulation Commission (PRC).

4. Travel and Immigration

You may also show your clearance at embassies while applying for the Visa to show your good character.

Helpline Numbers?

You can contact the National Bureau of Investigation (NBI) by reaching out to the following mobile numbers. Here we also give the NBI Hotline Cellphone Number:

F.A.Q

In summary, This NBI online appointment and registration process shows how to get NBI clearance in the Philippines on time without any delays with the help of the online process. Due to this process, the users do not need to stand in long queues, Now they can easily book their appointment by paying online fees and getting their clearance. This method saves you time and reduces the effort to apply in person. Overall this guide is helpful for those who need clearance.